Privacy Policy

Last Updated: July 4, 2025

NETERNO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (“NETERNO,” “we,” “us,” “our”) is committed to protecting your personal information and complying with applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Service or Website—meaning neterno.com and any and all domains, subdomains, redirects, URL endpoints, web properties, social media accounts, and related online assets owned, operated, licensed, or otherwise controlled by NETERNO, together with all associated features, functionalities, tools, application programming interfaces (“APIs”), and services provided thereunder. By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Data Controller & Contact

NETERNO Sp. z o.o. (KRS 0000836655 · NIP 9571123321 · REGON 385879146)
Registered Office: Ludwika Pasteura 17, 80-215 Gdańsk, Poland
Email: contact@neterno.com

2. What We Collect

Voluntarily Provided Data
- Contact details (full name, email, company, position) you submit via forms or correspondence.
- Social media account interactions (e.g., when you like, comment on, or send us a message via our social media channels): your username, display name, message content, and any other information you choose to share.
Automatically Collected Data
- Technical metadata (IP address, device/browser type, OS, referral source, interaction metrics).
- Cookie identifiers and tracking tokens.

We do not collect sensitive personal data (e.g., health, biometric, political opinions) unless required by law.

3. Children’s Data

Our Service is not intended for individuals under 16. We do not knowingly collect personal data from children under 16; if we learn we have, we will promptly delete it.

4. Lawful Bases & Accountability

We process personal data on one or more of these grounds:

Consent: For direct marketing, non-essential cookies, and sharing personal data with analytics and advertising partners (listed in Section 8).‍
Legitimate Interest: To operate, secure, and improve the Service while balancing your privacy.‍
Contractual Necessity: To fulfill your requests (e.g., responding to inquiries).‍
Legal Obligation: To comply with statutory requirements (e.g., record-keeping, tax).

We maintain internal records of our processing activities and review our lawful bases regularly.

5. How We Use Your Data

We use personal data to:

Provide, maintain, and enhance Website functionality and performance.
Respond to inquiries and send Service-related communications.
Deliver marketing materials.
Share personal data with third-party service providers (listed in Section 8) for purposes including marketing attribution, campaign measurement, remarketing, and analytics.
Analyze usage trends, monitor performance, and guard against fraud.
Comply with legal obligations and enforce our terms.

6. Cookie Declaration

This website uses cookies.

We use cookies to analyze our traffic and to support purposes including marketing attribution, campaign measurement, and remarketing. We also share information collected through cookies about your use of our site with our advertising and analytics partners, who may combine it with other information you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files stored on your device when you visit our website. They help us recognize your device, remember your preferences, enhance your browsing experience, and provide valuable analytical insights.

We manage cookie consent using Wix. Non-essential cookies are activated only after you explicitly provide your consent via our cookie banner. When the Wix cookie banner appears, you can freely accept or decline these cookies. Please note that we cannot be held responsible for any errors, interruptions, or inaccuracies arising from Wix's operations.

We may use cookies from third-party services. These cookies are set and managed by those third parties, and their use is governed by their respective privacy policies.

You can easily review, update, or withdraw your cookie preferences at any time in the Cookie Settings button visible in the bottom left corner of any page on this domain.

Additionally, you have the ability to block, reject, or remove cookies through your browser settings; please refer to your browser's help documentation for instructions.

The legal basis for our use of cookies differs according to their purpose. Non-essential cookies require your explicit consent, whereas essential cookies, which ensure our website operates securely and efficiently, are used based on our legitimate interests.

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Preferences

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Google Analytics 4 Signals

We only enable Google Analytics 4 Advertising Features (“GA4 Signals”) if you have opted in to the relevant cookie categories in our Wix banner. You can find detailed information about the GA4 Signals below:

Data Collection via Advertising Identifiers
- First-party identifiers (e.g. the standard _ga cookie)
- Third-party advertising cookies and identifiers (e.g. Google’s advertising cookies and mobile advertising IDs)
Enabled Features
- Remarketing audiences built from site behavior
- Google Display Network impression reporting
- Demographics & interest reports
- Integration and data-sharing with Google Ads
How We Use Your Data
- All data collected through GA4 Signals is processed under the Google Analytics Terms of Service (for Analytics data) and the Google Ads Terms of Service (for data shared with Ads).
- We do not disaggregate Google’s aggregated reports.
Your Opt-Out Rights
- You may revoke GA4 Signals consent at any time via the Cookie Settings button in the bottom left corner of any page.
- You can also disable Google Analytics tracking via the Google Analytics Opt-out Browser Add-on:
  https://tools.google.com/dlpage/gaoptout
- To control Google’s ad personalization more broadly, visit Ads Settings:
  https://adssettings.google.com

7. Third-Party Services & Liability

We may share your personal data with these providers acting on our behalf:

Email: iCloud
Analytics: Google Analytics, Wix
Hosting & consent management: Wix
Meeting scheduling: Google Calendar
Security & performance: Cloudflare
Bot protection: reCAPTCHA
Advertising: Google Ads, Meta Ads
Social media platforms: LinkedIn, X, Facebook, Clutch. Hyperlinks to our official accounts are accessible in the footer.

We require them to comply with privacy laws and implement safeguards, but we’re not responsible for their internal practices.

8. Data Retention

We keep personal data only as long as necessary to fulfill purposes described here, comply with legal obligations, and enforce our agreements. You can request deletion at any time; we’ll comply unless retention is required for legal or legitimate-interest reasons.

9. Data Breach Notification

If a personal-data breach occurs, we’ll notify the relevant authority within 72 hours and affected individuals without undue delay, as legally required.

10. International Transfers

Your data may be transferred to and processed in jurisdictions outside your own. Where required by applicable law, we implement appropriate legal mechanisms and safeguards to ensure that such transfers comply with relevant data protection requirements.

11. Your Rights

Subject to local law, you have the right to:

Access: Get a copy of your data.
Correction: Fix inaccuracies.
Deletion: Erase data, subject to legal limits.
Restriction: Limit or suspend processing.
Portability: Receive data in a structured, machine-readable format.
Objection: Object to processing, including direct marketing.
Withdraw Consent: Withdraw consent without affecting the lawfulness of prior processing.

To exercise your rights, email contact@neterno.com.

12. Internal Resolution & Complaints

First, reach out to contact@neterno.com so we can address your concerns. If unresolved, you may lodge a complaint with your local supervisory authority (e.g., Poland’s UODO).

13. Limitation of Liability

To the fullest extent permitted by law, our total liability for claims related to this Privacy Policy is limited to the greater of:

The direct damages you actually incur, up to PLN 500; or
The fees you paid us in the 12 months before the event giving rise to the claim.

We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption.

14. Changes to This Privacy Policy

We may update this Policy at any time. We’ll revise the “Last Updated” date and post changes here. Continued use after updates constitutes acceptance.

15. Non-Waiver

No delay or failure by us to exercise any right under this Policy will waive that right. Waivers must be in writing and signed by an authorized representative.

16. Severability

If any provision is held invalid or unenforceable, it will be amended or severed to preserve its intent, and the remaining provisions will remain in full force.

17. Language

This Policy is provided in English. If any translation conflicts, the English version controls. You’re responsible for obtaining a certified translation if needed.

18. Governing Law & Jurisdiction

This Policy is governed by Polish law. You consent to the exclusive jurisdiction of Gdańsk courts for any disputes.

Questions?
Contact us at contact@neterno.com or write to:
NETERNO Sp. z o.o., Ludwika Pasteura 17, 80-215 Gdańsk, Poland.

End of Privacy Policy